Store Policy
Customer Care
We are committed to providing excellent customer service to our customers. We have a zero-tolerance policy for poor customer service.
If you have any questions about this policy, please contact pingoassistance@gmail.com
Privacy & Safety
We collect or use the following information to provide services and goods, including delivery:
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Names and contact details
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Addresses
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Payment details (including card or bank information for transfers and direct debits)
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Account information
We collect or use the following information for the operation of customer accounts and guarantees:
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Names and contact details
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Addresses
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Payment details (including card or bank information for transfers and direct debits)
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Purchase history
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Account information, including registration details
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Information used for security purposes
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Marketing preferences
We collect or use the following information for service updates or marketing purposes:
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Names and contact details
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Addresses
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Marketing preferences
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Purchase or viewing history
Our lawful bases for collecting or using personal information to provide services and goods are:
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Consent
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
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Consent
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
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Consent
Payment Methods
- Credit / Debit Cards
- PAYPAL